looploop

Effective Date: June 29, 2026

These Terms & Conditions govern the use of looploop, a recipe discovery and social sharing mobile application, operated by looploop GbR, Virchowstraße 2a, 66424 Homburg, Germany. By registering for or using the App, you enter into a binding agreement with looploop GbR on the basis of these Terms. These Terms apply to all versions of the App and any associated web services at https://www.looploopapp.com and https://app.looploopapp.com. The Apple App Store is not a party to this agreement.

1. Definitions

The following terms are used throughout these Terms:

"looploop", "the App", or "the Service" refers to the mobile application operated by looploop GbR and any associated services or content.
"We", "us", or "our" refers to looploop GbR, Virchowstraße 2a, 66424 Homburg, Germany.
"You" or "User" refers to any individual who accesses or uses the Service.
"Account" refers to the registered user account you create to access the Service.
"User Content" refers to recipes, images, descriptions, notes, and other material you create, upload, or submit through the Service.
"Food Personality" refers to your personalised dietary and preference profile, including allergy information, dietary preferences, cuisine preferences, excluded ingredients, and kitchen equipment.
"Group" refers to a shared space in which up to 16 users exchange recipe suggestions.
"Recipe Copy" refers to an independent duplicate of a self-created recipe created when the sharing function is used, as described in Section 6.
"Activity Data" refers to personal usage statistics generated by your use of the App.
"Deep Link" refers to a URL that opens a specific site in the App, e.g., a recipe or a recipe preview on our website if the App is not installed.
"Premium Features" and "Subscription" refer to paid features and the recurring plan granting access to them, to be introduced at a future date.
"AI Features" refers to functionality using Google Gemini, integrated via Firebase AI Logic, for recipe import and content extraction.

2. Acceptance of Terms

By downloading, installing, registering for, or using looploop, you agree to be legally bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Service.

2a. Formation of Contract

(2a.1) Free Account

The contract for the free Service is formed when you complete registration and actively accept these Terms via the confirmation during the registration process. We reserve the right to decline any registration without giving reasons.

(2a.2) Premium Subscription (Future)

When introduced, the contract for a paid Subscription is formed at the point you confirm your in-app purchase and the transaction is processed via Apple's In-App Purchase system or another designated payment provider.

(2a.3) App Store Download

The contract for the download and installation of the App is formed when you tap the install button in the Apple App Store. Apple is not a party to the contract between you and looploop GbR.

2b. Free and Premium Services

(2b.1) Free Tier

The core features of looploop are currently provided free of charge. We reserve the right to introduce paid Premium Features in the future as described in this Section.

(2b.2) Future Premium Subscription

We plan to introduce a Freemium model in which the majority of features remain free while certain additional features will require a paid Subscription. Before doing so, we will give you clear advance notice, specify which features will become paid, and update these Terms accordingly.

(2b.3) Billing and Auto-Renewal

When introduced, Subscriptions will be billed on a recurring basis through Apple's In-App Purchase system or another payment provider as determined at the time of launch. Subscriptions renew automatically at the end of each billing period, and the renewal charge is applied within 24 hours before the end of the current period. We will communicate any price changes to you in advance, and you will have the opportunity to cancel before new pricing takes effect.

(2b.4) Cancellation

You may cancel a Subscription at any time. To avoid being charged for the next billing period, you must cancel at least 24 hours before the end of the current period. Cancellation takes effect at the end of the current billing period, after which your Account reverts to the free tier and you retain access to Premium Features until the paid period ends. As noted in Section 4.4, cancelling a Subscription and deleting your Account are two separate actions. Deleting your Account does not cancel an active Subscription. To cancel a Subscription purchased via Apple In-App Purchase, go to Settings, then your name, then Subscriptions on your device, and cancel the looploop Subscription from there.

(2b.5) Refunds

No refunds will be issued by looploop GbR for partial Subscription periods. For Subscriptions purchased via the Apple App Store, Apple’s refund policies apply exclusively. Refund requests must be submitted directly to Apple, as we have no technical ability or legal authority to process refunds for transactions handled by Apple.

3. Eligibility and Age Requirement

You must be at least 14 years of age to use the Service. However, access to specific features involving the processing of health-related data (such as the 'Food Personality' allergy settings) is strictly restricted to users who are at least 16 years old. By creating an Account and using the respective features, you confirm that you meet these age requirements.

If you are between 14 and 18 years old, you confirm that you have your parent's or legal guardian's consent to use the Service. Furthermore, the purchase of any future paid Premium Features or Subscriptions within the App is strictly permitted only if you are either at least 18 years of age or have obtained the explicit prior permission of your parent or legal guardian for that specific financial transaction.

4. Account Registration and Management

(4.1) Login Options

You may register using Apple Sign-In, Google Sign-In, or your Phone Number. If you register using Apple Sign-In, Apple may provide us with a relayed e-mail address via Apple's Hide My Email feature. Registrations via Google Sign-In and Phone Number are authenticated via Firebase Authentication. You agree to provide accurate and complete information during registration and to keep that information up to date.

(4.2) Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that takes place under your Account. If you become aware of any suspected unauthorised use, please notify us immediately at team@looploopapp.com. We are not liable for any loss or damage arising from your failure to keep your credentials secure.

(4.3) Managing Your Data

You may update or delete certain data directly in the App at any time without deleting your Account. For instance, this includes your Food Personality, your profile picture, or your saved favourite recipes. To request a reset of your Activity Data without deleting your Account, please contact us at team@looploopapp.com and we will process your request in accordance with applicable data protection law.

(4.4) Account Deletion

You may delete your Account at any time, without notice and without giving reasons, via the App settings. Upon deletion, all your User Content, Food Personality, Activity Data, and profile data will be permanently deleted from our systems. Recipe Copies previously shared with other users will remain with those recipients. However, upon deletion of your Account, these remaining copies will be anonymized by deleting your username and profile picture. You acknowledge and agree that looploop cannot automatically screen or remove personal information that you voluntarily type into free-text fields (such as ingredients or instructions). Consequently, any such user-generated text will remain unaltered in the recipients' copies after your account is deleted. You are solely responsible for ensuring that your shared recipe content does not contain personal identifiers. Please note that deleting your Account does not automatically cancel an active Subscription. You must cancel any active Subscription separately through your Apple App Store account settings before or at the time of deleting your Account. Details are set out in Section 2b.4.

5. Description of the Service

(5.1) Core Features

looploop is a recipe discovery, management, and social sharing application. The Service currently offers personalised recipe suggestions based on your Food Personality, private recipe creation and management, e.g., including title images, ingredients, step-by-step instructions, and personal notes, social features including Groups, friend connections via QR code or invite links (including network suggestions such as friends of friends), recipe sharing via Deep Links, AI-assisted recipe import, and personal Activity Insights (in-app statistics about your usage). Furthermore, we offer push notifications and analytical tracking features, both of which are strictly subject to your explicit opt-in consent.

(5.2) Group Functionality

Groups allow up to 16 users to exchange recipe suggestions via an accept or decline mechanism. While free recipe sharing is supported, free text is not supported within Groups. When you share one of your own recipes within a Group, you will be informed by a pop-up notification that an independent Recipe Copy will be created for each recipient. Recipients may share that copy further with their own friends or other Groups, which you acknowledge and accept at the point of sharing. Recipe Copies remain accessible to recipients even if you later delete the original recipe or your Account.

(5.3) Sharing via Deep Links

You may share content such as individual recipes, Group invitations, or friend requests with people outside the App using Deep Links. Recipients who have looploop installed will be taken directly to the corresponding content or action within the App. Recipients who do not have the App installed may be redirected either directly to the corresponding App Store to download the App or to our web portal at https://app.looploopapp.com (which may also prompt them to download the App).

Specifically for Recipe Sharing: Where a Deep Link redirects to our web portal, it allows registered users to access their saved recipes and displays limited recipe previews to non-registered visitors. By sharing a recipe via a Deep Link, you acknowledge that this preview is publicly accessible to anyone who opens the link, regardless of whether they have a looploop account.

(5.4) Activity Tracking

The App displays personal usage statistics to you, e.g., including the number of recipes viewed, created, searched, and shared, your most frequently cooked recipes, and the number of active chats and friends. With your consent, this data is stored on our Firebase servers, processed on Firebase Analytics, and is permanently deleted when your Account is deleted.

(5.5) Push Notifications

The App may send push notifications regarding Group activity and other relevant updates. Push notifications require your explicit opt-in consent, which will be requested when you use the relevant feature. You may withdraw your consent at any time via your device's notification settings, and doing so will not affect your ability to use any other part of the Service.

(5.6) Communications and Newsletter

We may send transactional e-mails that are necessary for the operation of the Service, such as account confirmation and security notices. With your separate consent, we may also send marketing communications, e.g., including newsletters about new features, recipes, or updates. You may withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link in any such message or by contacting us at team@looploopapp.com. Withdrawing consent does not affect the lawfulness of communications sent before the withdrawal.

(5.7) Profile Picture

You may optionally upload a profile picture to your Account. Your username and optional profile picture are part of your public profile, which is visible to all users of the App.

(5.8) Offline Availability

The Service requires an active internet connection to function. Without a network connection, it is not possible to load recipes, access Groups, use AI Features, or use most other functions of the App. We do not guarantee any offline functionality and are not liable for any inability to access the Service due to a lack of internet connectivity.

(5.9) Future Features and Service Availability

We plan to introduce additional features in the future, e.g., including a Premium subscription tier, or a voluntary recipe submission feature for our curated database. Where such features involve material changes to these Terms, we will update this document and notify you accordingly. We strive for reliable and uninterrupted availability but do not guarantee that the Service will be available at all times. Scheduled maintenance or technical issues may temporarily affect access, and we will endeavour to give advance notice where reasonably possible.

(5.10) Service Interruptions, Data Loss, and Discontinuation

We are not liable for temporary or permanent unavailability of the Service caused by technical failures, force majeure events, cyberattacks, or circumstances beyond our reasonable control. In the event that the Service is permanently discontinued, we will endeavour to provide at least 30 days' advance notice and to offer users the opportunity to export their User Content before the Service is terminated. We cannot guarantee the preservation of User Content in the event of insolvency or circumstances that make continued operation impossible. We strongly recommend that you make use of the data export function described in Section 5.11 to maintain your own copies of important content.

(5.11) Recipe Export

You may export your self-created and saved recipes at any time using the export function available within the App. Recipes can be exported in JSON format and/or such other digital formats as may be supported or made available from time to time. The exported file contains your recipe data as stored in your Account and may be used freely for personal purposes outside of the Service. We recommend using this function regularly to maintain your own backup of important content, particularly in light of the limitations described in Section 5.10 and Section 13.2.

6. User Content

(6.1) Ownership and Licence

You retain full ownership of all User Content you create or upload. By uploading content, you grant looploop GbR a non-exclusive, worldwide, royalty-free licence to host, store, process, display, and transmit it solely for the purpose of operating and improving the Service. This licence does not permit us to use your content for advertising or commercial purposes, and it terminates when you delete the content or your Account, subject to Section 6.2.

(6.2) Shared Recipe Copies

Once a Recipe Copy has been delivered to a recipient, it becomes independent of your Account. It remains accessible to that recipient even if you delete the original recipe or your Account, and the recipient may share it further with others. We recommend that you do not share recipes containing sensitive personal information, as copies cannot be recalled once they have been sent.

(6.3) Your Responsibilities

You are solely responsible for your User Content. By submitting content, you confirm that you own or have the necessary rights to share it, that it does not infringe any third-party rights including copyright in recipes sourced from external publications or websites, that it contains no unlawful, harmful, or defamatory material, and that it complies with these Terms and all applicable law.

(6.4) Content Moderation

We reserve the right to remove User Content that we believe violates these Terms or applicable law. We are not obliged to monitor content proactively but will act upon notification and will endeavour to inform you if your content is removed.

(6.5) Copyright Infringement and Notice and Takedown

If you are a rights holder and believe that content stored on our Service infringes your copyright or other intellectual property rights, please notify us at team@looploopapp.com with the following information: a description of the copyrighted work you claim has been infringed, the specific location of the allegedly infringing content within the Service, your contact details, and a statement that you have a good faith belief that the use is not authorised by the rights holder, its agent, or applicable law.

Upon receipt of a valid notice, we will review the claim and, where the infringement is substantiated, remove or disable access to the relevant content without undue delay upon verification of the claim. This process is conducted in accordance with Article 16 of the Digital Services Act (DSA, EU Regulation 2022/2065).

7. AI-Powered Features

(7.1) Technology and Usage Limits

The AI recipe import feature is powered by Google Gemini, integrated into the Service via Firebase AI Logic, a service operated by Google LLC. Content you submit, including uploaded photos and pasted text, is processed by Google's systems in accordance with Google's applicable terms of service and privacy policies. The AI photo upload function is limited to 5 uploads per any 7-day rolling period per Account. The URL import function is limited to 7 imports per any 7-day rolling period per Account. We may adjust these limits in the future and will notify you of any material changes in advance.

(7.2) Accuracy and Responsibility

We do not guarantee the accuracy, completeness, or fitness for purpose of any AI-generated output. You are responsible for reviewing all AI-generated content before use, e.g., including ingredients, quantities, and allergen information. You agree not to use the AI Features to import or distribute copyrighted content without appropriate authorisation from the rights holder. Responsibility for compliance with third-party intellectual property rights lies with you.

8. Friend Discovery and Social Network

(8.1) Finding Friends

You may add friends within the App at any time by scanning their personal looploop QR code or by sending or using an individual invite link.

(8.2) Extended Network (Friends of Friends)

To facilitate social connections and help you find people you know, looploop may display connection suggestions based on your extended social network. This means your public profile (username and optional profile picture) may be visible to your friends' direct connections („friends of friends“).

9. Intellectual Property

All rights in the Service, including the App's design, software, algorithms, curated recipe database, graphics, and trademarks, remain the exclusive property of looploop GbR unless otherwise indicated. Nothing in these Terms grants you any right to use our name, logo, or trademarks without prior written consent. You may not reverse-engineer, decompile, modify, or create derivative works from any part of the Service, except as expressly permitted by mandatory applicable law.

10. Prohibited Conduct

When using the Service, you agree not to use it for any unlawful purpose or in violation of applicable law, upload or share content that is harmful, offensive, defamatory, or infringing, harass or harm other users through any feature of the Service, misuse the Deep Link sharing feature to distribute content in a manner that violates these Terms, attempt to gain unauthorised access to our systems or any third-party systems, use automated tools or scripts to access the Service without our permission, impersonate another person or misrepresent your identity, interfere with the operation or performance of the Service, use the AI Features to process or distribute copyrighted content without authorisation, or commercially exploit any part of the Service without our prior written consent. Violations may result in the suspension or termination of your Account as described in Section 18.

11. Privacy and Data Protection

We take the protection of your personal data seriously. The collection, processing, and storage of your data is governed by our Privacy Policy, which is available at https://www.looploopapp.com and within the App, and which forms an integral part of these Terms. The data controller under the GDPR is looploop GbR, Virchowstraße 2a, 66424 Homburg, Germany. Details of the categories of personal data we process, the legal bases for processing, the processors and infrastructure we rely on (including Google and Firebase), any international data transfers, and how you can exercise your data protection rights are set out in full in our Privacy Policy.

12. Third-Party Services

The Service integrates third-party services (including services operated by Google LLC and Apple Inc.) for functions such as authentication, data storage, media hosting, AI features, and app distribution. A full list of these providers and details of the associated data processing are set out in our Privacy Policy. Your use of the Service is additionally subject to the respective terms and privacy policies of each provider.

13. Disclaimers and Limitation of Liability

(13.1) No Warranties

Recipe content, whether from our curated database, user-generated, or AI-assisted, is not a substitute for professional dietary or medical advice and must never be relied upon as such.

In particular, you must be aware that AI-assisted recipe imports are generated by automated systems that can produce incorrect, incomplete, or fabricated outputs, including ingredient lists and allergen information. This phenomenon, commonly referred to as "hallucination", means that an AI-generated or AI-processed recipe may contain ingredients or omit allergens in a manner that does not reflect the actual composition of the dish. looploop GbR accepts no liability whatsoever for the accuracy of any AI-generated or AI-assisted content.

The responsibility for verifying all ingredients, allergens, and nutritional information in every recipe lies exclusively and entirely with you as the user, regardless of whether the recipe originates from our curated database, was created by another user, or was imported using the AI feature. This obligation is absolute and cannot be transferred to looploop GbR. If you or any person for whom you are preparing food suffers from any food allergy, intolerance, or medical dietary requirement, including but not limited to lactose intolerance, gluten intolerance, or nut allergies, you must independently verify every single ingredient with the original food product packaging or a qualified professional before preparing or consuming any recipe. Failure to do so is entirely at your own risk.

(13.2) User Responsibility for Data Backup

You are responsible for maintaining your own backups of any User Content that is important to you. While we take reasonable technical measures to protect stored data, we do not guarantee against data loss. In the event that we are found liable for data loss, our liability is limited to the cost of reconstructing the data as it would have existed had you maintained regular and appropriate backups.

(13.3) Limitation of Liability

The liability of looploop GbR, its founders, employees, and partners is determined as follows:

Unlimited liability: We are fully and without limitation liable for damages caused by intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), for damages arising from injury to life, body, or health, for damages arising from the assumption of a guarantee, and for liability under mandatory statutory provisions including the German Product Liability Act (Produkthaftungsgesetz).

Liability for slight negligence: In cases of slight negligence (leichte Fahrlässigkeit), we are only liable if a material contractual obligation has been breached. Material contractual obligations are those whose fulfilment is essential to the proper performance of these Terms and on whose observance you as a user may regularly rely (Kardinalpflichten). In such cases, our liability is limited to the damage that was foreseeable and typical at the time the contract was concluded. We are not liable for slight negligence in relation to obligations that are not material contractual obligations in this sense.

Exclusion of further liability: To the maximum extent permitted by applicable law, any further liability of looploop GbR is excluded. In particular, we are not liable for indirect damages, loss of profit, loss of data, or any other consequential or incidental damages arising from your use of or inability to use the Service, unless such damages result from intent or gross negligence as described above.

The limitations set out in this Section apply equally to our founders, employees, legal representatives, and agents. They do not apply where we have assumed a specific guarantee, or where a claim arises under mandatory statutory provisions that cannot be excluded or limited by agreement.

14. Indemnification

You agree to indemnify, defend, and hold harmless looploop GbR, its founders, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of the Service, your breach of these Terms, your User Content, e.g., including Recipe Copies shared with others, or your violation of any applicable law or third-party right.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and without regard to its conflict of law provisions.

As the looploop Service is directed primarily at consumers, the following provisions apply to the majority of our users: if you are a consumer residing in the European Union, you benefit from the mandatory protective provisions of the consumer protection laws of your country of residence, which cannot be excluded by these Terms or by the choice of German law. You may bring any claim arising from these Terms before the courts of the country in which you are domiciled. We may only bring claims against you before the courts of the country in which you are domiciled.

We encourage you to contact us at team@looploopapp.com in the first instance to resolve any issue informally. We are not obliged to participate in alternative dispute resolution proceedings but are willing to do so where required by applicable law.

If you are not a consumer, the courts of Homburg, Saarland, Germany, shall have exclusive jurisdiction for any disputes arising from these Terms.

16. Apple App Store Additional Terms

These Terms are concluded solely between you and looploop GbR. Apple Inc. is not a party to these Terms and is not responsible for the App or its content. Apple has no obligation to provide maintenance or support services for the App and has no warranty obligations beyond those required by applicable law. Apple is not responsible for addressing any claims you have relating to the App, including product liability claims, consumer protection claims, or intellectual property infringement claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you accordingly.

17. Changes to the Terms

We reserve the right to amend these Terms at any time. For material changes, we will provide at least 14 days' advance notice through an in-app notification or by e-mail to your registered address before the new Terms take effect. Non-material changes, such as corrections of typographical errors or clarifications that do not affect your rights, may take effect immediately upon publication.

For changes that affect core contractual obligations or that introduce new fees or paid features for functions that were previously free, we will additionally request your explicit consent via an in-app notification before the changes take effect. If you do not consent, your access to the affected features may be restricted, and you may delete your Account at any time.

If you do not accept any revised Terms, you may delete your Account before the changes take effect. Your continued use of the Service after the effective date of non-material or notified material changes constitutes your acceptance of the updated Terms.

18. Suspension and Termination

(18.1) Suspension or Termination by Us

We may suspend or permanently terminate your access to the Service if you have breached these Terms, if your conduct poses a risk to other users or the integrity of the Service, or if we are required to do so by applicable law or a competent authority. In cases of minor or first-time violations, we will generally provide prior notice or a warning before taking action. Immediate suspension or termination without prior notice is permissible in cases of serious violations, including but not limited to violations that cause harm to other users, infringement of third-party rights, or conduct that endangers the security or integrity of the Service.

If your Account is suspended or terminated by us, you will receive an error message upon attempting to log in directing you to contact us at team@looploopapp.com if you believe the action was taken in error. We will review such requests in good faith but are under no obligation to reinstate a suspended or terminated Account, and we do not guarantee that reasons will be provided for our decision.

(18.2) Effect of Termination

Upon termination, your right to access and use the Service ceases immediately. The provisions of Sections 6, 9, 11, 13, 14, and 15 survive termination and continue to apply.

19. General Provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and looploop GbR regarding the use of the Service and supersede all prior or contemporaneous understandings. If any provision of these Terms is found to be unenforceable or invalid, it will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, while the remaining provisions continue in full force. Our failure to enforce any right or provision on any occasion does not constitute a waiver of that right or provision. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version shall prevail.

20. Contact

If you have any questions, data-related requests, or feedback regarding these Terms or the Service, please contact us at:

looploop GbR

Virchowstraße 2a, 66424 Homburg, Germany

E-Mail: team@looploopapp.com

Website: https://www.looploopapp.com

21. Right of Withdrawal for Premium Subscriptions

Note: This Section applies only to consumers purchasing a paid Subscription and will take effect when Premium Features are introduced.

(21.1) Statutory Right of Withdrawal

Widerrufsbelehrung (verbindliche deutsche Fassung gemäß Anlage 1 zu Art. 246a § 1 Abs. 2 Satz 2 EGBGB)

Widerrufsbelehrung

Widerrufsrecht

Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen. Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag des Vertragsabschlusses.

Um Ihr Widerrufsrecht auszuüben, müssen Sie uns (looploop GbR, Virchowstraße 2a, 66424 Homburg, Deutschland, Telefon: +49 152 06090531, E-Mail: team@looploopapp.com) mittels einer eindeutigen Erklärung (z. B. ein mit der Post versandter Brief oder eine E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist.

Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

Folgen des Widerrufs

Wenn Sie diesen Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, einschließlich der Lieferkosten (mit Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, dass Sie eine andere Art der Lieferung als die von uns angebotene, günstigste Standardlieferung gewählt haben), unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet.

Haben Sie verlangt, dass die Dienstleistungen während der Widerrufsfrist beginnen sollen, so haben Sie uns einen angemessenen Betrag zu zahlen, der dem Anteil der bis zu dem Zeitpunkt, zu dem Sie uns von der Ausübung des Widerrufsrechts hinsichtlich dieses Vertrags unterrichten, bereits erbrachten Dienstleistungen im Vergleich zum Gesamtumfang der im Vertrag vorgesehenen Dienstleistungen entspricht.

— Ende der amtlichen Widerrufsbelehrung gemäß Anlage 1 EGBGB —

English translation (non-binding — provided for your convenience)

Information concerning the exercise of the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (looploop GbR, Virchowstraße 2a, 66424 Homburg, Germany, telephone: +49 152 06090531, e-mail: team@looploopapp.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

Sofortiger Beginn der Leistung und Wertersatz (Hinweis zusätzlich zur vorstehenden gesetzlichen Belehrung)

Mit dem Abschluss eines Premium-Abonnements verlangen Sie ausdrücklich, dass looploop GbR mit der Bereitstellung der Premium-Funktionen sofort beginnt — also vor Ablauf der vierzehntägigen Widerrufsfrist. Diese Zustimmung wird über eine gesonderte Bestätigung beim Kauf (z. B. eine Checkbox am Ende des Kaufvorgangs) erfasst. Mit der Bestätigung erklären Sie zugleich, von dieser Folge Kenntnis zu haben.

Ihr Widerrufsrecht bleibt während der gesamten 14-tägigen Widerrufsfrist bestehen und erlischt erst mit der vollständigen Erbringung der Dienstleistung (§ 356 Abs. 4 BGB). Üben Sie das Widerrufsrecht innerhalb der Widerrufsfrist aus, nachdem die Bereitstellung der Premium-Funktionen bereits begonnen hat, schulden Sie uns einen anteiligen Wertersatz für die bis zum Widerruf bereits erbrachten Leistungen (§ 357 Abs. 8 BGB). Der Wertersatz entspricht dem Anteil der bis zum Widerruf bereits erbrachten Leistung am Gesamtumfang der vertraglich vereinbarten Leistung.

Immediate commencement of performance and compensation for value (additional note to the statutory withdrawal information above)

By completing the purchase of a Premium Subscription, you expressly request that looploop GbR begins providing the Premium Features immediately — that is, before the 14-day withdrawal period has expired. This consent is recorded via a separate confirmation at the point of purchase (for example, a checkbox at the end of the purchase flow). By giving this confirmation, you also acknowledge that you are aware of this consequence.

Your right of withdrawal remains in force throughout the 14-day withdrawal period and only expires upon full performance of the service. If you exercise the right of withdrawal during the withdrawal period after performance has already begun, you will owe us proportional compensation for the services already provided up to the time of withdrawal. This compensation corresponds to the proportion of the services already provided in relation to the full coverage of the contract.

(21.2) Purchases via Apple App Store

For all Subscriptions and purchases made via the Apple App Store, Apple Inc. acts as the merchant of record for the payment transaction. Apple's terms and conditions therefore apply exclusively to the payment process, including any rights of withdrawal or refund that may apply under Apple's policies. Any request for a refund must be submitted directly to Apple via the Report a Problem service at https://reportaproblem.apple.com or via Apple Support. looploop GbR has no access to your payment data and cannot process or issue refunds for transactions handled by Apple.

(21.3) Model Withdrawal Form

If you wish to withdraw from a Premium Subscription, you may use the model form below. Use of this form is not mandatory — you may also exercise your right of withdrawal by any other unequivocal declaration directed to looploop GbR, for example by e-mail (see the address details below).

Muster-Widerrufsformular (verbindliche deutsche Fassung gemäß Anlage 2 zu Art. 246a § 1 Abs. 2 Satz 1 Nr. 1 und § 2 Abs. 2 Nr. 2 EGBGB)

(Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.)

— An looploop GbR, Virchowstraße 2a, 66424 Homburg, Deutschland, Telefon: +49 152 06090531, E-Mail: team@looploopapp.com:

— Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über den Kauf der folgenden Waren (*)/die Erbringung der folgenden Dienstleistung (*)

— Bestellt am (*)/erhalten am (*): _______________

— Name des/der Verbraucher(s): _______________

— Anschrift des/der Verbraucher(s): _______________

— Unterschrift des/der Verbraucher(s) (nur bei Mitteilung auf Papier): _______________

— Datum: _______________

(*) Unzutreffendes streichen.

English translation (non-binding — provided for your convenience)

(complete and return this form only if you wish to withdraw from the contract)

— To looploop GbR, Virchowstraße 2a, 66424 Homburg, Germany, telephone: +49 152 06090531, e-mail: team@looploopapp.com:

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

— Ordered on (*)/received on (*): _______________

— Name of consumer(s): _______________

— Address of consumer(s): _______________

— Signature of consumer(s) (only if this form is notified on paper): _______________

— Date: _______________

(*) Delete as appropriate.

Terms and Conditions